Just a freaking vent (warning: adult language used, don’t read if this offends you)

I hate (a certain bank I won't name). I need to vent before I call them again or I'm gonna fcuking blow up.... How hard is it to let me know, before you transfer me to the 12th person I've talked to today, that to make the stupid payment I'm gonna need that routing number I don't have, and give it to me. So I don't have to feel like an ass, and call you back AGAIN crying this time out of frustration to get the stupid number, only to have to call another freaking number and talk to another person because the automated system doesn't recognize my fcuking account number. And seeing all the trouble this has caused me... wouldn't have just been easier to send me my PIN like you were supposed to (over a month ago). Or the first time I called to let you know I hadn't received it yet, instead of telling me to wait a few more days (it had already been 2 weeks) just fix it the way the lady I spoke to today fixed it. Yeah thanks for wasting an hour of my life. Now I understand why, when I worked at a call center, the customers were so pissed when they finally got to a person.
The only reason I started the damn account in the first place was to make our car payment. Now they have 180 of our dollars held hostage. I'm wondering if it isn't some ploy to make more interest off our money. "Yeah, we're sending your PIN right out (not) and don't worry if it doesn't come real fast, it's separate from your cards (hahaha), and no problem if it doesn't show up, just go into a branch." (I'll give them this one, how are they supposed to know we live 45 miles from the nearest one?) Assholes. I'll be closing my account.
Those of you that know me, will be able to tell how pissed I am. I don't EVER talk like that. I've haven't said that many cuss words since I was a stupid teenager.
I feel much better now. On to the phone call!